Analyzing Contact Centers: The Ovum Perspective on Premise-Based vs Cloud Deployment

An Analysis of the Five Year Cost Comparison of Contact Center Technology Deployment Models and Strategies to Leverage Cloud Contact Center Technologies


Expert Advice for Tackling the Trends and Evaluating TCO OVUM Total Cost of Ownership of Cloud- and Premise-Based Contact Center Platforms
Hear advice from industry experts Keith Dawson, principal analyst at Ovum, and David Fuller, Sr Director of Strategic Consulting at Interactive Intelligence. In this 60-minute live web event, they’ll discuss:

  • Today’s cloud contact center landscape
  • Comparing on premise vs. cloud
  • Strategies to leverage cloud contact center technology

Join us for this web event
Tuesday, June 14, 2016.
11:00 am ET (3:00 pm GMT)

Attendees of the event will also receive a copy of Ovum’s recently published “The Total Cost of Ownership of Cloud- and Premise-Based Contact Center Platforms” report, complements of Interactive Intelligence.


Complete the form below to sign up